Standard Cancellation / No Show Policy

Fee based on each booking. Subject to be charged which amount is varied by the season:
(For periods defining season, please refer to the “TA Contract Rate Table” on page 2)

Low Season:     within 24 hours prior to arrival, fee will be equal to 1 night room charge

High Season:    within 7 days prior to arrival, fee will be equal to 50% of the total booking value

Peak Season:   within 14 days prior to arrival, fee will be equal to 100% of the total booking value
within 30 but more than 14 days prior to arrival, fee will be equal to 50% of total
booking value.

Early Departures Policy
No refund on early departures, accept due to medical emergency with doctor certification.

Remark: For all promotions, cancellation/ No Show / Early Departure, policy may varied. Please refer to the terms and conditions stated under each promotion.